Solving Complex Problems: Professional Group Decision
Making Support In Highly Complex Situations (watched
videos for online course, but have not read book nor
completed project work for it as of yet):
- Part 1: Making a Start
- Focus on Problem, Rather Than Solutions
- Make Problem Explicit and Rationalize
Alternatives
- Part 2: Making Problem Explicit
- Problem Statement
- Criteria for Decision Making: Goal Tree
- What Does System Look Like: Causal
Diagram
- Bringing it All Together: Problem Diagram
- Part 3: Identifying Alternatives
- Finding Alternatives Using Causal Diagram
- How to Use Your Groups Thinking Ability to Find
Alternatives
- How to Efficiently Select the Most Promising
Alternatives
- How to Categorize Alternatives to the Problem
Conceptualization
- Part 4: Dealing With Uncertainty
- What Uncertainties? :Using the Problem
Diagram
- What to do with Indentified Uncertainties:
Formulating Scenarios
- Part 5: Rationalizing the Problem
- How to Present the Results: Impact Table
- Estimates
- Net Present Value
- Causal Diagram Equations
- How to Fill the Impact Table
- How to Further Support the Decision Making
Process: Score Card and SMART (Simple Multi Attribute
Rating Technique)
